August 2010

Monthly Archives

  • Whats Is Multi-level Tech Support?

    Whats Is Multi-level Tech Support?

    Multi-Tiered Technical Support Technical support is often subdivided into tiers, or levels, in order to better serve a business or customer base. The number of levels a business uses to organize their technical support group is dependent on a business’ need, want, or desire as it revolves around their ability to sufficiently serve their customers […]