Is your Xbox One crashing unexpectedly, freezing, or slowing down for no apparent reason – no matter what kind of game or app you’re using? One possible culprit is a cache problem.
Like our computers, your Xbox One also keeps a temporary data cache for the apps and games you play frequently, so it can load in certain content faster. and cut down on waiting time. While Xbox cache usually doesn’t fill up as quickly as active web browser cache, it can still get crowded over time, causing memory issues and related errors. .
The good news is that clearing the cache is not difficult if you know the right steps and you don’t even need to turn on your Xbox to do it, which is very useful if you are constantly experiencing crashes or permanent freezes whenever you try to start. . This is exactly what you do!
Press and hold the power button on the front of your Xbox. Wait a few seconds until it turns off completely. If your Xbox hangs or if it is constantly turning on and off, this will help force it to reset completely so you can continue with the next steps.
If your Xbox fails completely, it may be difficult or impossible to initiate this full reset with the power button. It’s not ideal, but you should continue with the rest of our steps to see if that helps.
If it looks like your Xbox is having problems with overheating, wait for it to cool down for an hour or two before trying this step.
Tune up your Xbox One so you can access all the connections at the back. Find the power connection on the left side, where the cable leads from the power box to the Xbox One. Unplug this cable from the Xbox One device itself. You can also unplug it from the wall if you want, but that’s key to unplugging it from the actual console.
Note: Certain versions of Xbox One do not have a source tile, while some do. To make things easier, follow these steps regardless of what you see so you’re covering all of your facilities. You won’t harm your Xbox in any way either.
Wait one to two minutes before moving on to the next step.
Now to the front of your Xbox again: Press and hold the power button again for a few seconds, then release it. Repeat this step several times.
Don’t expect an outward sign that this is affecting your Xbox. The goal is to resolve any potential problems by forcing the Xbox to attempt to restart without power. It’s not always necessary, but it’s a good idea to go through the process carefully.
Once done, wait one to two minutes again.
Plug the power cable back into the back of your Xbox. Wait about a minute – sometimes the power brick will have an indicator light showing when it’s ready, but wait a minute and you won’t need to worry about that.
Now press the power button to turn the Xbox back on as usual. Start a game or app and play to see if the problem is resolved.
If you’re still having issues, there’s one last step that you should definitely try, although it may take some time. If you can access your Xbox settings, go there and select System, then select Dashboard Info. Now go to the option that says Reset the console.
Here you will see a few different reset options. You’ll want to choose the option that says Reset and keep my games & apps. You definitely don’t want to delete everything and reset it to factory defaults. Once the reset is complete, try playing again and see if the problem is resolved.